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Post time 2018-11-13 15:20:27 | Show all posts |Read mode
I have a suggestion.

Players input is vital to us as it shapes future game development. We would be more than happy to hear what you have to say about the game!
We recommend that you post your ideas and opinions and discuss them with the other players on our official Forum. The forum moderators regularly gather your feedback and pass it along to the team for review and evaluation.
When you do so, please make sure that your suggestion is clearly explained in detail, like what kind of feature you would like to see in the future or which feature you don’t like and, most importantly, why.
Furthermore, always free feel to talk to our Support team by simply tapping the in-game Support button.


I want to report an issue/possible bug.

Bugs are an unfortunate by-product of any software and will appear from time to time. We always try our best to resolve bugs and issues as fast as possible, and we appreciate your support and patience whilst we work on them.

If you ever encounter with a possible bug, please look through our Known Issues section first, and then, if it is not among the list, report it to us by tapping the Support button and follow the steps below:
·         Tap [Bug Feedback].
·         Tap [Gameplay issues] or [Visual Issues], depending on which type of bug you are reporting.
·         If it is gameplay related, please fill in the [Bug Feedback] form with required information.
·         If it is a visual issue, please fill in the [UI Feedback] form with required information.
·         Please be as specific as you can when describing an issue. Information like the time of the first occurrence, the frequency of the occurrence, how the issue occurs, etc. would be very helpful.
·         It would be even better if you can attach some screenshots or a clip of recorded video to help explain the issue.

You may also reach out to us by sending a private message on our Facebook page in case you are unable to access our in-game support for some reason.

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